The Program Innovation Team falls under Education Technology or E.T. and is a relatively new term for education supports that are related to ‘how’ the technology is used in the classroom.  This differs from  Information Technology (I.T.) which relates to the ‘what’ the classroom technology runs on.  Let me give you an example of the difference.  In order to play a YouTube video in your classroom, you will require a computer (laptop or desktop), a projector and a screen.  These components are the hardware associated with the use of the ‘digital lesson’ which is the youtube video.  These components are supported by MLTC’s I.T. Dept. 

MLTC IT Dept should be contacted for hardware and software issues that include fixing, installing or upgrading computers as well as the repair and management of iPads and Chromebooks for our schools. 

Phone for urgent requests: Toll-free Number: +1-833-236-6582 or via Email for non-urgent requests  itsupport@mltc.net.  Please provide as much information about the issue as possible as well as your school, a contact name and a contact phone number.